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Limba romana                                                                                            Russian   
A SELECTION OF QUESTIONS FROM JOURNALISTS: 
In response to a common set of inquiries from media 
outlets, Ms. Armine Khachatryan, Resident Representative of the International 
Monetary Fund (IMF) in Moldova, recently answered questions from journalists on 
the financial sector, fiscal policy, and the real economy. The responses help 
explain the IMF messages and assessment of the Moldovan economy over the last 
year.  
Financial/banking sector:
 
1.    
        What 
are in IMF’s view the main problems in the banking sector? 
One of the most important problems stems from opaque 
ultimate beneficial ownership of banks, which boils down to not knowing 
definitively who controls banks. This allows individuals or groups to 
gain control of large banks in Moldova while evading proper supervisory control. 
The risk – which materialized in the cases of Banca de Economii, Banca Sociala 
and Unibank – is that these banks are then run to the private gain of 
shareholders, without proper checks and balances, and put customers and public 
finances at risk.  
Another important problem is political and judicial interference with 
supervision and regulation of banks. For instance, actions taken by the National 
Bank of Moldova (NBM) to block shareholders that were acting in concert in a 
number of banks have been subsequently challenged in courts and suspended. 
Moreover, NBM’s decision to restrict cross-border interbank credit exposures 
that was supposed to prevent the fraud in Banca de Economii, Banca Sociala and 
Unibank has been challenged and suspended by courts several times just in 2014.
 
The interference with supervision often results in regulatory forbearance –a 
situation when the supervisory action was needed and was not taken, or the 
action was significantly delayed. For example, despite the large number of 
suspicious transactions over the last two years, the National Commission for 
Financial Market (NCFM), responsible for overseeing registration and transfers 
of shares in listed banks, has not initiated investigations or raised concerns. 
Equally, no significant actions were taken by NBM and Financial Intelligence 
Unit of National Anti-Corruption Center against bank shareholders and managers 
who violated anti-money laundering regulations.  
2.             
Could you elaborate more on the issue of “weak 
governance” in the banking sector which “has heavy economic costs”? (Citing 
IMF press release from March 1, 2016). Do you refer here to the NBM or to 
the governance in commercial banks?  
Weak governance in the banking 
sector is a reflection of a complex set of issues, including shortcomings in 
commercial banks’ risk management mechanisms, deficiencies in the judicial 
process and legal framework, and the lack of operational independence of bank 
regulators.  
The lack of transparency of the 
ultimate beneficial owners of banks prevents the supervisor from establishing a 
key precondition for a sound and well-governed banking sector – the fit and 
proper nature of bank owners and managers. This, combined with weak internal 
control systems, opens space for abuse, allowing for transactions to take place 
that put at risk the stability of the entire banking system.  
 Responsibility for a well-functioning 
supervision framework does not rest with the NBM alone.
Good bank governance requires effective legal, 
regulatory and institutional foundations – which are not strong in Moldova.
For instance, the Ministry of Justice interfered with NBM’s regulatory 
framework. Before entering into force, NBM regulations had to be registered by 
the Ministry of Justice which performed a legal revision, leading sometimes to 
substantial amendments. Not only did this interference undermine NBM’s powers 
and autonomy, but it also created unnecessary delays in implementation of 
prudential regulations.  
The costs of bad governance are 
high. From a big picture point of view, in Moldova the banking sector as 
a whole has been unable to deliver on its key role of financial intermediation – 
channeling savings to productive investment and contributing to growth. 
Specifically, the cost to society of the fraud that has already taken place has 
been very high – leading to high interest rates, a loss of reserves, a 
rise in public debt and interest expenditure, and a loss of confidence of 
external creditors.  
3.             
Could you explain what moral hazard is, and why is this so detrimental for 
Moldova’s financial system?  
Moral hazard is a term used to describe 
how people’s behavior changes when they are insured against possible losses. 
When people know in advance that damage to their property is fully covered, they 
tend to take on additional risks, sometimes excessively so. Speaking about the 
financial sector, if the government always bails out banks, both depositors and 
bankers effectively have a full government insurance against losses. This gives 
them an incentive to take more risks and that increases the probability of a 
financial crisis. While depositors have limited capacity to analyze their choice 
of banks, bankers have to be fit to make decisions about how to invest other 
people’s money. And they must face proper consequences in case of bad investment 
decisions that caused prejudice to their customers.  
The bailout of reckless bankers implies large macroeconomic costs, increasing 
the public debt and reducing government’s ability to use taxpayers’ money for 
core government expenditures.  
4.             
Regarding shareholder transparency in commercial banks – why it is so important? 
What are the main factors that stand in the way of strengthening the 
transparency of shareholders?  
First, let’s clarify why it is so important to have transparency of banks’ 
shareholders. Shareholder transparency is a critical component in building a 
safe and sound banking system. Compared to industrial corporations, the 
transparency in banks’ shareholders is much more critical because bank makes 
profits not by producing goods, but by borrowing someone else’s money at a low 
interest rate and lending money at a high interest rate. Therefore, banks 
maximize shareholders’ investment value by determining the optimal allocation of 
these investments, and by adjusting financing decisions through risk control 
mechanisms so not to endanger 
depositors’ money. As a result, those who would like to become shareholders of 
banks should be able to prove to the bank supervisor that they are fit for the 
job. If ultimate beneficial owners are not disclosed, the supervisor is 
unable to assess connected lending and concerted actions of shareholders, which 
leaves depositors and the public without an understanding of who the owners are 
and without an ability to evaluate how much risk these shareholders take. 
In Moldova, a major shortcoming has been the inability to definitively prove who 
stands behind these ownership rights.  
5.             
What impact on the economy and on the private sector had the liquidation of 3 
banks, significant increase in base rate, and increase in mandatory reserves? 
What else that we as citizens of Moldova don’t immediately see and observe? 
 
There was a massive injection of liquidity into the banking system through 
insolvent banks, when liquidity support to those banks went from zero in 
September 2014 to around 14 billion in March 2015. To counteract that, in order 
to contain the effects on the currency and on inflation, the NBM aggressively 
tightened monetary policy. Thus, in less than a year the NBM increased its 
policy rate in several steps from 3.5 percent to 19.5 percent, and the reserve 
requirement ratio on leu-denominated liabilities from 14 percent to 35 percent. 
This was one very obvious cost of the crisis to the private sector–high lending 
rates and limited availability of credit. 
However, without aggressive monetary policy tightening the costs to economy and 
society could have been much higher. Past banking crises with high monetization 
(Ecuador, Venezuela, Paraguay in mid 90s) have generated episodes of 
accelerating inflation often combined with sharp currency depreciation.  
In addition, the rise in public debt that taxpayers and future generations 
should repay is another clear cost. It’s important to note that government 
guarantees associated with the banking sector bailout and consequently 
securities issued to replace these guarantees are part of the public debt, 
which, has gone up from 37 percent of GDP in 2014 to more than 50 percent now. 
6.             
How do you assess the NBM’s decisions to reduce the base rate? When can the cost 
of credit to the real economy start to decline? 
The base 
rate has started to come down already. As inflationary pressures are subsiding, 
the NBM can consider lowering the base rate. So far, the policy rate has been 
reduced by 4.5 percentage points in 2016, and, going forward, the NBM should 
exercise caution in the size of the reduction in policy rate, given the 
significant uncertainty on the outlook, while inflation is falling. The 
reduction in base rate should ideally translate into a reduction of bank credit 
rates; however the monetary transmission mechanism has been impeded by 
distressed banking system. Restoring financial stability and trust in the 
banking system should help to improve transmission mechanism.   
7.    
        The 
authorities are discussing an assessment of the NBM’s performance that has to be 
done with the help of IMF. Could you elaborate on this? Is this some type of 
technical assistance? The 
authorities (speaker of the Parliament) expressed an interest in independent 
expert assessment of the central bank supervisory process regarding the 
fraudulent transactions that occurred during 2012-2014. The assessment will aim 
to cover all aspects of the supervisory process, including actions taken by the 
central bank as a supervisor, laws and regulations in place, and the degree of 
freedom/independence the central bank had. The outcome of this work will be an 
important input into understanding what went wrong, and what were the 
fundamental loopholes in the system. While the IMF supports the completion of 
such a review, this will not be part of technical assistance as the IMF does not 
have the expertise to conduct such assessments. However, we hope that this 
process goes forward as planned with the help of competent international 
experts. 
Budget/fiscal:
 
8.             
 What is the IMF’s assessment regarding the draft 2016 budget? What is your 
recommendation for the budget deficit? Will it be difficult to achieve?  When it 
comes to recommendations, let’s look into the budget over a multi-year 
perspective, because single year in isolation cannot give us enough grounds for 
an assessment. For instance, if we look back at 2015, the deficit was lower than 
expected, however this is not necessarily a positive outcome. In fact, what 
happened was that the revenues were substantially lower than expected, grants 
have notably fallen and domestic financing has been constrained by very high 
interest rates, resulting from the need to sterilize injections associated with 
the large-scale bank fraud. Consequently, the adjustment [i.e. contraction] on 
the expenditure side has fallen mainly on capital investment, and, as it seems 
with the availability of more data, resulted in some domestic arrears. As a 
result, fiscal policy is constrained in its ability to support economic growth!
 Looking 
ahead, we think that it is important to anchor the budget deficit path to a 
level that is consistent with medium-term debt sustainability. This should be 
accompanied by structural fiscal reforms, aiming at strengthening fiscal 
institutions and reducing fiscal risks. Measures to broaden the tax base to 
support developmental and social goals and to rationalize expenditures should be 
taken in the near term. The IMF is providing technical assistance for 
expenditure rationalization policies that should help to achieve good outcomes 
already in 2017 budget.  
9.             
Given the scarcity of state budget resources, do you think that privatization of 
State Owned Enterprises (SOEs) is a pressing issue now? What are your views on 
the activity of state-owned enterprises?  
SOEs often display a number of inefficiencies, given their multiple and 
conflicting goals, distorted incentives, lack of management independence and 
inappropriate reward structure. As a result, these companies may end up 
operating below their cost recovery level, resulting in losses that eventually 
have to be covered by higher public debt.  
In Moldova, the number of state-owned companies or companies with state 
participation is quite significant, and it is important to have a good strategy 
on their governance. Equally important is to have clear and transparent data on 
SOE’s financial performance. From this perspective, the IMF continues to see the 
need for an improvement in SOE monitoring and assessment of their financial 
performance in a transparent and systematic way.  
A renewed focus on privatization is welcome. However, successful privatization 
depends on a number of factors, including having a clear strategy and a proper 
selection and preparation process. In addition, improving the domestic business 
environment, rule of law, property rights and overall economic governance may be 
required to attract reputable investors.  
10.         Some 
experts are talking about an increase in pension age, saying that it’s a 
recommendation of the IMF. Is this so? Is pension reform needed now? Pension 
reform is needed, yes. There are several important issues. One is the very low 
ratio of a number of contributing workers to pensioners (1.3), which will worsen 
further given continuing labor migration, aging population and other factors. 
These unfavorable demographics occur against the rather low replacement rate – 
the ratio of the average pension to average wage – which is at about 28 percent, 
compared to an average of 43 percent in CEE/CIS countries.  In such 
circumstances a balance has to be struck between the fiscal and social 
sustainability of the pension system. In order to increase pension benefits to a 
socially acceptable level and to secure long-term sustainability of the pension 
system, a number of parametric reforms are needed: (i) no further ad-hoc 
increases in pension benefits; (ii) raising male and female retirement age, with 
subsequent indexation to advancements in life expectancy; (iii) linking pension 
contributions by self-employed and farmers to the level of income declared for 
tax purposes, rather than an arbitrary minimum; and (iv) improving the 
compliance rates in terms of contribution to the pension system.  This 
reform agenda cannot be implemented overnight, and require commitment by 
authorities and support of donors, including IMF, World Bank and others.  
11.         How 
do you assess the tax policy and tax administration system in Moldova? 
In general, Moldova needs to implement policies that would broaden the tax base 
and enhance tax administration. This would allow the country to raise higher 
revenues for growth-enhancing and social expenditures. Until now the tax 
authorities made an effort to align tax administration operations with good 
practice. However, sustaining the tax administration reform and modernization 
effort in Moldova also depend on the urgency with which the fundamentals are 
addressed. The key objectives would be to lower taxpayer compliance costs and, 
at the same time, increase compliance rates. Ease of registration, filing, as 
well as accuracy in declarations and timely payments should be the anchors of 
the modernization effort. Furthermore, the reform effort cannot achieve the 
desired depth and intended objectives until legal amendments to unify the tax 
service in Moldova are implemented (thus addressing the fragmentation of the 
local and state tax administration). 
IMF technical assistance missions have recommended: rationalizing CIT and PIT 
exemptions, updating the real estate valuations for tax purposes, improving tax 
compliance (for instance, through enhancing the performance of the large tax 
payer office, efforts to reduce underreporting on income), and strengthening the 
efficiency of revenue administration (including through a unification of the tax 
service). In addition, standardizing the CIT rates and eliminating tax discounts 
could provide additional revenues.In fact, the literature suggests that government policies like 
enhancing product and labor market efficiency, strengthening governance and 
macroeconomic stability are more important in attracting investments than tax 
incentives.  
The VAT administration system (including refunds) is working reasonably well. 
For example, the VAT refund system that has received much criticism seems to be 
providing refunds within the prescribed 45 days. However, some sectors, which 
have significant exemptions and diversification of VAT rates, are actually 
draining funds from the treasury on a net basis. Therefore, a further review of 
the VAT framework is needed in order to stop any such drain of resources.  
Other:
 
12.         What 
is IMF’s forecast of macroeconomic indicators for 2016-2017? Speaking about the 
macroeconomic outlook, are you more on an optimistic side, or more pessimistic?
 
Real GDP in 2015 contracted by 0.5 percent, driven by the decline in agriculture 
on the supply side, and by weaker private consumption and investments on the 
demand side. We were a bit surprised that the difficult situation in the banking 
sector didn’t have a more profound negative effect on growth last year – this is 
something that needs to be better understood. The near term outlook remains 
difficult. Moldovan economic growth is highly 
vulnerable, it is affected by external shocks from trading partners and global 
developments, and by domestic shocks, such as episodes of political volatility, 
as well as weather/climate related shocks. The slow economic recovery will be 
influenced by lingering effects of the last year’s drought, seconded by weak 
recuperation of domestic demand given the slow recovery of remittances, weak 
capital expenditures and financing constraints across the economy. The recent 
rather rapid decline in inflation may reflect weak domestic demand – while data 
is not yet available, it is likely that we are still seeing a contraction in 
output in the first half of 2016. 
13.         What 
are your views about assigning central securities depository functions to the 
NBM? Why should NBM deal with this? 
We welcome this. There are several shortcomings that impede the development of 
Moldova’s financial system, and among those is the risk of fraud that continues 
to compromise the integrity of the corporate securities registration system.
The IMF and World Bank have recommended the creation of a single Central 
Securities Depository (CSD) in Moldova, which in our view should be primarily 
owned and operated by the NBM, at least during the initial years of operation. 
This model of development should help to address several important shortcomings 
that impede the safety and efficiency of the financial infrastructure in 
Moldova, and help to enhance protection of investors’ rights, which is a basic 
condition for market development and the overall soundness of the financial 
system.  
The NBM has a significant experience in dealing with government securities 
market and is able to provide for robust IT solutions and electronic system that 
would eliminate the risk of fraud in registration and consequently transactions 
with corporate securities. The CSD with strong electronic framework will also 
increase transparency regarding investor’s positions, which combined with 
full-scale financial transparency and accountability framework will reduce the 
opportunities to commit fraud. 
At this stage, IMF technical team is working with the authorities on finalizing 
a drafting of a separate law on Central Securities Depository, which hopefully 
will be adopted shortly after.  
14.         Do 
you believe that the Moldovan energy market is transparent and effectively 
regulated? Are the tariffs at cost recovery? And what shall be the approach 
towards the huge financial deviations accumulated so far?  
Clear and transparent tariff setting mechanisms is critical both for the energy 
sector companies and for the end customers. Fair tariff adjustment is important 
for companies, because setting utility tariffs below cost-recovery level does 
not allow companies to generate enough cashflow to maintain the viability of the 
system and to invest in the energy infrastructure for enhancing the quality of 
services. On the other hand, for customers it is important that they receive 
quality services at a “fair” price, so that they don’t have to pay for the 
inefficiencies of energy sector companies and to cross-subsidize others.  
The utility tariffs in Moldova haven’t been adjusted by ANRE in the last several 
years. While some adjustments in electricity sector tariffs enabled restoring 
current financial viability of electricity companies, as a result of delays in 
tariff adjustment we now observe cascading losses and debts across the entire 
energy sector. The stock of this debt (called financial deviations) needs to be 
urgently settled, in order to allow efficient operation of companies. In 
principle, a reasonable solution could involve passing the accumulated tariff 
debt through a gradual tariff adjustment, starting with the recognition of the 
size of the debt and announcing a schedule of future tariff increases. In 
practice, however, the unpredictability of regulatory decisions has made such an 
approach less credible. 
15.         Free 
Economic Zones (FEZs) are showing a good dynamics. But are they meeting the 
rigors of loyal competition? And are they a good example, to be applied to all 
enterprises of Moldova, ensuring the success of country’s economy? 
The impact of FEZs on local economic development has been ambiguous in 
developing countries. First of all, FEZs are mostly established by large 
multinational companies, geared towards manufacturing of certain inputs into a 
larger supply chain. As a result, they have limited exposure to local economy 
and have done little to reinforce the entrepreneurial foundations of host 
countries. Secondly, FEZs are like enclaves where exporters are primarily 
interested in cheap labor and spillovers to the rest of the economy are limited. In 
addition, the tax, tariff and regulatory incentives FEZs receive create 
distortions within the host economies. When establishing FEZs, host countries 
hope that these disadvantages are outweighed by the boost to jobs and trade. In 
practice, however, many FEZs fail.  
Moreover, empirical facts suggest that many developing countries intensively 
relying on FEZ, have not succeeded in attracting more FDI. The key factors 
affecting investor incentives include economic and political stability, 
transparency of legal framework, labor costs and skills. In any case, making 
Moldova equally attractive for all investors, not just those in FEZ, is the 
right path to open the country.    
May 16, 2016 |